Usage-based Billing
Trophy follows a usage-based pricing model where customers only pay for the units of usage they consume. For Trophy, a unit of usage corresponds to a single Monthly Active User (MAU).See our pricing page to get an estimate of your
costs based on your expected usage.
Monthly Active Users (MAUs)
Trophy defines an MAU as a single user that sends at least one metric event to Trophy in a given month. Bear in mind you never pay for churned users. If a user signs up for your product in a given month but doesn’t return, you only pay for that user once and never again.Free Tier
The free tier allows teams to test and evaluate Trophy up to 1,000 MAUs without accruing usage charges.Once you exceed the free plan, your account will continue to function and
we’ll reach out to you directly with a friendly reminder to upgrade.
Paid Plans
Trophy has two paid plans, Starter and Pro.Starter Plan
The starter plan is for customers who have graduated from the testing and evaluation phase and are using Trophy in small-scale production deployments. Unlike the Free Tier, the starter plan has no limits on MAUs.Pro Plan
The pro plan is for customers who are using Trophy in larger scale deployments or who require more advanced features.Plan Allowances
Here’s a comparison of the allowances of each paid plan:Overages
Overages are charged on paid plans above the included allowances at the following rates:
Volume discounts are available as part of custom contracts.
Features
Here’s a list of all Trophy features and the plan they become available on:- Achievements
- Streaks
- Points
- Leaderboards
- Emails
- Push Notifications
- 7-day analytics
- Additional MAUs permitted
- 12-month analytics
Custom Contracts
If you have more than 100K MAUs and would like to discuss custom contracts including volume discounts to suit your business needs then please get in touch and we’ll be happy to help.Viewing Your Usage
You can view your usage for the current billing period on the billing page of the Trophy dashboard and view all past invoices in your billing portal.
Frequently Asked Questions
When will I be charged?
When will I be charged?
We charge all customers on the 1st of the month for usage in arrears and for plan fees in advance.